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FAQ

Which countries does SOCAR operate in?

SOCAR operates in 6 countries: Georgia, Azerbaijan, Turkey, Ukraine, Romania and Switzerland.

How long has SOCAR been operating on the Georgian market?

13 years.

What types of fuel are sold by SOCAR?
  • Nano Super (98 Oct) – Euro 5
  • Nano Premium (95 Oct) – Euro 5
  • Nano Euro Regular (92/93 Oct) – Euro 5
  • Nano Diesel (Sulfur <100 ppm) – Euro 3/4
  • Nano Euro Diesel (Sulfur <10ppm) – Euro 5
  • CNG
  • LPG
Which country’s fuel is sold by SOCAR in Georgia?

Except Nano Diesel, all other types of Gasoline and Diesel are imported from Europe (Romania or Bulgaria) and meet the Euro-5 standard.

How many petrol stations of SOCAR operate in Georgia?

SOCAR has 111 petrol stations, from which 8 are only gas stations, and 24 are combined ones.

How many service-centers of SOCAR operate in Georgia?

Currently, SOCAR has 13 service-centers:

  • Tbilisi (4 S/C): Vake, Saburtalo, Gelovani, Airport;
  • Regions (9 S/C): Khashuri, Kutaisi (two S/C), Batumi, Gonio, Poti, Zugdidi, Telavi, Rustavi, Akhaltsikhe.

 

 

Is it possible to wash a car at SOCAR petrol station?

You can get the mechanical car wash service at 21 petrol stations of SOCAR. Hand car wash services are available at 7 petrol stations of SOCAR, where professional and experienced personnel will serve you.

What is the Energy Card?

Energy Card is a discount card, which gives customers an opportunity to receive a 7 tetri discount on each liter at every petrol station of SOCAR, while on weekends the discount rate increases to 12 tetri. Energy card also gives 6 tetri discounts to customers on CNG.

Where can I get the new Energy Card?

You can get new Energy Card at SOCAR's petrol stations, service centers or markets. ID Card or driving license is necessary to receive the energy card. Energy card is activated in 2 days at most. You receive an SMS after activation of the card

How much does the new Energy Card cost?

Energy Card is free

What is the Fuel Card?

Fuel Card is a debit card with which you can buy the desired amount and type of fuel, and then manage your balance from the personal cabinet. Every customer, both individuals and legal entities, can become a fuel cardholder and use the card. 

Who can become the owner of the Fuel Card?

Every customer, both individuals and legal entities, can become a fuel cardholder and use the card for an unlimited period of time.

How can I become the owner of the Fuel Card?

An individual, who wants to become a holder of the Fuel Card, should visit any service-center of the company, present an identity card and go through the registration process.

How can I become a holder of the Fuel Card?

In order to become a holder of the Fuel Card, legal entities must visit SOCAR service center, provide ID code of the company, address and contact details.

Do I need a power of attorney?

No, a power of attorney is not required.

Who can apply for the Fuel Card?

Any individual, who presents company’s ID code and contact details, may apply for the Fuel Card.

How long does it take to issue a Fuel Card?

The cards are issued at the service-centers from one to three business days, depending on the overall number of cards requested.

Is it possible to emboss the Fuel Card?

It is possible on the basis of preliminary request.

Is it possible to purchase fuel in the form of liquid?

Yes, it is 

What is the minimum amount of fuel that can be purchased in the form of liquid?

At least, 3200 litres.

Who provides the service?

The service is provided by the head office of SOCAR.

How is fuel taken from the petrol station within the tender?

State Purchasing Organization / legal entity, which is registered at State Purchasing Agency can download and fill the fuel request template from our web-page (if the fuel is to be provided from oil-base) and confirm it by qualified stamp or qualified online signature and send it to d.tetvadze@socar.ge  

Fuel can be taken out from petrol station using Vehicle Identification System. Payment through plastic cards or coupons are also available. In latter case you will need the special permission from State Purchasing Agency.

Company provides transportation of fuel from oil-base. In this case the purchase must be no less then 3 000 litres.

When is the permit of the public procurement agency required?

It is required only if the fuel is taken with the card or coupons.

Is the permit of public procurement agency required for VIS?

No, it is not required.

Can I get a discount before the new Energy Card is activated?

You can get a discount and collect the points only after the activation of new Energy Card. It might take maximum of 2 work days for the card to be activated. You receive an SMS after activation and the active card will appear in your SOCAR app. 

What Functions does new Energy Card Have?

New Energy Card has 3 main functions:1) Discount function.2) Points accumulation function.3) Payment function.

How much discount will I get with a new Energy Card?

In case of using a new Energy Card, discount depends on the previous month purchase history:

See the table:

CNG:                                                                      Petrol/Diesel

Consumption*    Discount          Point                     Consumption          Discount            Point

<100                      0.03                  2                        < 50                           0.05                   3

101-200                 0.05                  2                         51-100                       0.07                    3

201-300                 0.07                  2                         101-150                     0.09                    3

>301                      0.09                  2                         >151                         0.11                    3

*Consumption is shown per month. 

How many points will I get after using new Energy Card?

1 Liter– 3 Points

1 M³  Gas – 2 Points

Also, you have the opportunity to earn double points by buying diesel or gasoline with Socar App ( SOCAR GEO) or web-site (www.sgp.ge)

How does payment with Energy Card work?

You can use prepayment function of Energy Card and buy fuel with App (SOCAR GEO) or  web-site (www.sgp.ge). After buying fuel online, you won’t need any cash or credit card anymore. You will fill the tank with Energy Card.

Cash payment: 1 liter =3 points.

Energy Card payment: 1 liter = 6 points.

What is the exchange rate of 1 Point?

1 point equals to 1 Tetri.

Where can I exchange accumulated points?

You can exchange points into fuel on SOCAR stations, pay bills, top-up mobile balance, etc.

Do I earn points If I purchase fuel with points?

No, points aren’t earned while paying with points.

How does purchase history affects next month’s discount?

Discount size depends on usage of one type product per month, not the total usage of every product.  For example, if you buy 70 liters of NANO Premium per month, you’ll get -7 Tetri discount and 3 points per liter on only NANO Premium.

What is the name of the App and where it can be downloded from?

The name of application is SOCAR GEO, and you can download it from App Store and Play Store.

What other functions does the App have, besides buying fuel?

You can rate stations, see the news, check the amount of earned points, purchase history, etc.

How can I exchange old Energy Card into the new one?

You can exchange it at every SOCAR station or market and SOCAR service centers.

What should I do in case of losing the card?

In case of losing the card, you can get the new one at every station, service center and market. After activating new card, old one will be deactivated.

What is the price of restoring damaged/lost Energy Card?

It’s free of charge.

After restoring the damaged/lost card, will the discount history be transferred to the new card?

Yes, it will.

What is the discount for the old Energy Card holders?

Discount for the old Energy Card is 7 tetri per unit at workdays and 12 tetri at weekends per unit CNG.

Do I get different discount on weekends, while using new Energy Card?

No, discount is the same during the whole month and is changing at the beginning of every month depending on previous month purchase history.